Version 2024

General Limited Warranty
Niveo Professional offers warranty on its Products to be free of design, material and manufacturing faults, such for a period of 36 months following delivery, with the exclusion of batteries.

  • All warranties are offered to products upon registration of the product within 30 days of purchase: https://www.niveoprofessional.com/warranty/
  • Warranty on batteries is 24 months from delivery.
  • Warranty is only offered on after the fault has been notified to the Niveo Professional support team (support@niveoprofessional.com or 855-40-NIVEO) and the support team has confirmed the fault.
  • Improper handling or incorrect use or use outside the specified products tolerances or environmental operating limitations or (attempts to) open/compromise the product housing or unauthorized repairs of Niveo professional equipment will void all warranties.
  • Warranty is only offered is the products are used purchased through Authorized Niveo Professional channels and are used in the same country as country of purchase.
    At Niveo Professionals discretion can the warranty by offered by repair, replacement or refund.
  • RMA replacements are only offered with an RMA-number, issued by the Niveo Professional support team, after their confirmation of the fault. Systems that cannot be checked by the support team on the reported fault are not eligible for replacement.
  • Extended warranty: On the ‘enterprise switch series’ (Product codes NGSM-xxx), Niveo Professional offers an extended warranty of 7 years, after Registration within 30 days from Purchase. The system is used under correct conditions in the original installation of its lifetime. For extended warranty claims, buyer is responsible for shipping charges.


All products of Niveo Professional are subject to Niveo Professionals General Terms and Condition.

All rights reserved Niveo Professional 2024

Registration Form

Please register your product

Though not required to get the protection of the standard warranty, registering your product within 60 days of installation entitles you to a 10 year warranty coverage of the Niveo Professional Enterprise Switches, To expedite the process, please fill in this form:

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